The State Health Plan of North Carolina

The State Health Plan offers freedom of choice among in-network and out-of-network providers, lower out-of-pocket costs and a strong emphasis on preventive health. There are two health plans available:  70/30 plan and a 80/20 plan.

Eligibility

NC State University offers health insurance to eligible faculty/staff (SHRA/EHRA employees) who work at least 30 hours per week (.75 FTE), and who work on a recurring contract of 9 months or greater.  The University pays an employer health insurance premium for employees who work at least .75 FTE  in a regular position on a recurring contract of 9 months or greater. Employees pay a portion of employee coverage and the full cost of dependent coverage.

Eligible faculty/staff (SHRA/EHRA employees) who work between 20 hours per week (.5 FTE) and 29 hours per week (.74 FTE) OR those that work 30 hours per week (.75 FTE) or greater but less than a nine month contract or a non-recurring contract are eligible to enroll in the State Health Plan, but must pay full cost for employee coverage in addition to any dependent coverage needed.

Effective Dates

New employees must enroll within 30 days of their hire/start date.  Employees who do not elect to enroll themselves in the State Health Plan within their first 30 days WILL NOT BE ALLOWED TO ENROLL until the next annual enrollment or if they experience a qualifying life event.

Coverage may begin the first of the month following your hire/start date or the first of the second month following your hire date. Employees select which month the coverage will begin. For example, a new employee hired on September 15th may begin coverage on either October 1st or November 1st. Insurance premiums are deducted one month in advance of the coverage effective date. Keep in mind that your choice of effective date may result in a double deduction for the first month.  Faculty hired on July 1st, but whose work obligation begins in August, will be eligible for coverage to begin on September 1st once enrolled.

If employment terminates on the 1st through 15th of the month, coverage will end on the last day of the current month. If employment ends between the 16th and last day of the month, coverage will end on the last day of the following month.

Health Insurance Plans

Visit the State Health Plan web site to view the plan comparisons between the 70/30 PPO Plan,  and the 80/20 PPO Plan.

Health Insurance Premiums

The State Health Plan is a pre-pay plan.  Coverage is paid one month in advance through payroll deduction. Visit the State Health Plan web site to view current rates for health insurance premiums.

Enrollment

Employees can choose from four coverage levels:

  • Employee Only
  • Employee + Children
  • Employee + Spouse
  • Employee + Family (must include spouse and child(ren)

Enrollment is done through the State Health Plan/NCFlex online enrollment system.  Eligible employees can access this online system.  To enroll, go to the MyPack Portal and log in. Under the Employee Self Service tiles>Click on the Benefit Details tile>Click on My State Employee Benefits (on the left–make sure your pop up blocker is off).  Keep in mind that you will HAVE to provide valid Social Security numbers (SSN) for any spouse or children that you enroll.  The State also requires that you submit eligibility documents verifying your dependents are truly your dependents. Visit the State Health Plan website to see a list of approved documentation.  A baby less than 60 days old is not required to have an SSN, but you will ultimately have to enter an SSN once the baby is beyond 60 days old.

Annual enrollment occurs during October of each year.  During this time benefit plan changes or enrollment may be made.  These changes/enrollment are effective on January 1.

Need to Print a New ID Card?

If you need to access your State Health Plan ID card, or have made changes to your State Health Plan and are you waiting for a new card to arrive in the mail, there’s no need to wait! You can access your new ID card now and get a copy online through BlueConnect or the BlueConnect mobile app. Here’s how!

To access and print a copy through the Plan’s website, follow these steps:

  1. Log into eBenefits, the Plan’s enrollment system. eBenefits  is available in My Pack Employee Self Service> Benefit Details> My State Employee Benefits
  2. Once in eBenefits, select BlueConnect located on the left menu.
  3. The BlueConnect page provides a quick reference of your deductible balance and access to your claims, among other features.
  4. Select “Account/Profile.” Once you access your account, you can order a new ID card, change your password, confirm your email and perform other tasks.

New ID cards are also available on the BlueConnect mobile app, offered through Blue Cross NC. To get the app and access your ID card, just follow these steps:

    1. Go to the app store and search for and download “Blue Connect Mobile NC.”
    2. Create an account. If you already have an account, log in.
    3. Once you’ve logged in, scroll to the bottom and tap the “ID Card” button.

Watch this ‘How To’ Video on accessing your State Health Plan ID Card.

Coverage Changes

Annual enrollment occurs during October of each year.  During this time benefit plan changes may be made.  These changes are effective on January 1.

Coverage changes may also be done through the State Health Plan/NCFlex online enrollment system with qualifying life events (QLE’s).  Such events are defined as birth, death, divorce, gain of dependent benefits, loss of dependent benefits, adoption, changing in Medicaid/CHIP status, etc.  Documentation is required for these life events and must be uploaded in the online enrollment system.

Coverage changes are effective the first day of the month following the date of the life event except for a birth.  The effective date for the birth of a child will be the month they are born regardless of the date of birth.  It is important to put correct dates in the online enrollment system. For example, your spouse is on your health plan, but gets a job with his/her own health coverage which goes into effect on June 1. You would select “gain of dependent benefits” and list a May 31 date of coverage. By doing this, your spouse would be removed from you health plan on June 1.  If you list June 1, then the spouse would not be removed until July 1. If adding dependents (spouse and/or children), you will need to provide dependent verfications. Visit the State Health Plan web site to see these dependent verifications.

Eligible employees can access this online system by going go to the MyPack Portal and logging in. To make changes, go to the MyPack Portal and log in. Under the Employee Self Service tiles>Click on the Benefit Details tile>Click on Enroll in Benefits (on the left–make sure your pop up blocker is off).  Changes made in the online enrollment system by the 10th of the month should be reflected in the next payroll. You can now enroll or make changes to your benefits.  Changes made in the online enrollment system by the 10th of the month should be reflected in the next payroll.

If adding dependents, the plans require documentation of the qualifying life event prior to being approved.  Visit the State Health Plan website to see a list of approved documentation.  If you cannot upload your documentation in the online enrollment site, you may fax your documentation to (919) 515-7543 or scan and email to:  hrsbenefits@ncsu.edu.  Include your name and employee ID on the documentation.

Visit the State Health Plan web site for more information.