2023 Benefits Annual Enrollment

Annual Enrollment

Benefits Annual Enrollment October 10-28, 2022


This year’s Annual Enrollment (AE) period for benefit plan changes is October 10-28, 2022. Changes made during the AE period will become effective January 1, 2023, for the plan year January 1, 2023 – December 31, 2023. Great news for the upcoming year; many plan costs are remaining the same, while providing the same or enhanced benefits!

Annual Enrollment is your opportunity to review your benefit elections and make changes in plans and/or eligible dependents for the upcoming 2023 plan year. All members of the State Health Plan (SHP) must take action during Annual Enrollment since all SHP members will be defaulted into the Base PPO Plan (70/30). The employee must actively enroll in the Enhanced PPO Plan (80/20) and answer the question regarding tobacco use to eliminate the $60 monthly tobacco surcharge. If you respond that you are a tobacco user, you must complete a free tobacco cessation session no later than November 30, 2022 AND attest regarding tobacco use during Annual Enrollment to eliminate the monthly surcharge for 2023. If you are not a tobacco user, simply attest to that during the Annual Enrollment period. Failure to take action will result in enrollment in the 70/30 plan and payment of the $60 monthly tobacco surcharge for the upcoming plan year.


What’s New for 2023

Online Enrollment Process


NC State University is a State of North Carolina employer as well as a member of the UNC System. NC State employees have access to benefits administered by both the State of NC and the UNC System. Therefore, there are two enrollment platforms you will use when enrolling for benefits for 2023.

You can link to both of the enrollment platforms via the MyPack portal, or by using the below direct links. Please pay special attention to the plans that are now in the UNC System’s enrollment platform, and ensure your beneficiaries are updated in this new portal. 


eBenefits (BenefitFocus) UNC System (Empyrean)
You will need to log into this platform to enroll/make changes to your elections for:
  • Medical (State Health Plan)
  • Dental
  • Vision
  • Accident
  • Flexible Spending Accounts
  • TRICARE coverage
You will need to log into this separate platform to enroll in/make changes to your elections for:
  • Cancer
  • Critical Illness
  • AD&D (Core or Voluntary)
  • UNC Life Insurance (Securian)
Questions? Call the eligibility and enrollment call center at 855-859-0966, Monday – Friday, 8 a.m. – 10 p.m., ET., Saturday, 8 a.m. – 5 p.m., ET. Questions? Call the Empyrean University Benefits Service Center at 833-862-1490, Monday – Friday, 9 a.m. – 6 p.m., ET.

Mapping of NCFlex Life Insurance to UNC System Life Insurance

University employers are mapping life insurance coverage from the NCFlex life insurance vendor (Voya) to the UNC System life insurance vendor (Securian). AD&D coverage will also be mapped. You may still make changes to coverage during Annual Enrollment per the guidelines, including providing Evidence of Insurability (EOI) if required. Any changes made during Annual Enrollment are effective January 1, 2023.

Changes to the Voluntary Long-Term Disability Plans are completed via paper forms. Changed to the MetLife Legal Plan (formerly Hyatt), are made via an online form.

Be sure to review the webinars posted and attend a Zoom session detailing changes for next year. If you need help enrolling in your State-wide benefits, call BenefitFocus at 855-859-0966 or Empyrean at 833-862-1490 based upon the plan to enroll over the phone. Our goal is to ensure all staff and faculty complete the Annual Enrollment process correctly.

NCFlex/UNC System Benefit Plan Updates


State Health Plan Updates

Other NCFlex Plan Updates

  • Remember to re-enroll in FSAs for the upcoming year!
  • Healthcare FSAs have a 2023 maximum annual election amount of $2,850.
  • The rollover limit for 2024 is $570 (minimum amount is $25). Funds elected for 2023 must be used between January 1, 2023 – December 31, 2023, and claims for that time period filed no later than Mar 31, 2024.
  • Dependent Daycare FSAs have a 2023 maximum annual election amount of $5,000.
  • Funds elected for 2023 must be used between January 1, 2023 – Mar 31, 2024, and claims for that time period filed no later than Mar 31, 2024.
  • To view your FSA account, go to ncflex.padmin.com.
  • There will be a new enhanced coverage tier under the Accident plan.
  • There will be a new option available under the Critical Illness plan.

Other Benefit Plans

Information Sessions

Annual Enrollment presentations will be conducted via Zoom. You are cordially invited to attend one of these sessions to learn about benefit plan changes and updates for 2023. The schedule and registration for each Zoom session is below. You may register for any sessions that you’d like to attend.

Thursday, Sept. 2910:00 a.m.
Wednesday, Oct. 5
(en Espanol)
8:00 a.m.
Thursday, Oct. 610:00 a.m.
Wednesday, Oct. 1210:00 a.m.
Monday, Oct. 173:00 p.m.
Thursday, Oct. 203:00 p.m.
Wednesday, Oct. 26
(en Espanol)
10:00 a.m.Register via REPORTER

Tips and Resources


  • Review information carefully.
  • Take time to plan for the upcoming year.
  • Remember to re-enroll in FSAs for the upcoming year!
  • Don’t wait until the last minute!
  • Review, add and/or update beneficiaries in the enrollment portal for applicable plans.
  • All enrollments (online, phone and/or paper enrollment forms) must be completed and/or received by the HR Benefits Office no later than October 28, 2022.
  • For online enrollment, don’t forget to SAVE!
  • Print/save confirmation statement from online enrollment or record date/time of your phone enrollment or save screenshot from app enrollment.
  • State Health Plan premiums are deducted in advance, so the first premium for 2023 is deducted in the December 2022 paycheck.
  • Review your State Health Plan premium deduction in December 2022 for accuracy, compare what was deducted to your confirmation statement and contact the Benefits Office if you see an error.
  • Review your January 2023 paycheck for accuracy of all other deductions. Compare what was deducted to your confirmation statement and contact the Benefits Office if you see an error.

Additional Resources